Cookie & Data Usage Policy

Understanding how neural-conscious.com uses tracking technologies to enhance your learning experience

Last Updated: January 15, 2025

What Are Tracking Technologies?

When you visit neural-conscious.com, we use various tracking technologies to understand how you interact with our educational platform. These small data files and scripts help us remember your preferences, track your learning progress, and improve our video editing courses.

Think of these technologies as digital assistants that remember whether you prefer dark mode, which lessons you've completed, or what video formats work best on your device. They're working behind the scenes to make your learning experience smoother.

Types of Tracking We Use

How This Improves Your Experience

  • Remembers where you left off in video tutorials, so you can pick up exactly where you stopped
  • Suggests relevant courses based on your current skill level and interests
  • Optimizes video quality automatically based on your internet connection
  • Saves your workspace layouts and tool preferences in our editing interface
  • Provides progress tracking across multiple devices when you're logged in
  • Helps us identify which teaching methods work best for different learning styles

We never sell your personal data to third parties. The information we collect is used solely to improve our educational platform and provide you with a better learning experience in video editing and social media content creation.

Data Retention and Storage

Your learning progress and preferences are stored for as long as your account remains active. Essential cookies expire after your browser session ends, while preference cookies may last up to two years.

Analytics data is anonymized after 90 days, meaning we keep the insights about course effectiveness but remove any connection to individual users. If you delete your account, all associated tracking data is removed within 30 days.

Managing Your Cookie Preferences

You have full control over which cookies to accept. Here's how to manage them in popular browsers:

Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Preferences → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data

Third-Party Integrations

We integrate with educational tools and video hosting services that may place their own tracking technologies. These include:

  • Video streaming services that optimize playback quality and track completion rates
  • Analytics platforms that help us understand which courses are most effective
  • Customer support chat systems that maintain conversation history
  • Payment processors that ensure secure transactions for course enrollment

Each of these services operates under their own privacy policies, which we encourage you to review.

Your Rights and Choices

As someone interested in learning video editing skills, you have several options for controlling your data:

  • Access your learning data and progress reports through your account dashboard
  • Request deletion of specific course data while keeping your account active
  • Export your project files and learning history before account closure
  • Opt out of non-essential tracking while still using core educational features
  • Update communication preferences for course updates and new feature announcements

Questions About Our Data Practices?

We believe in transparency about how we handle your information. If you have specific questions about our tracking technologies or want to discuss your data preferences, reach out to us.

Email: support@neural-conscious.com

Address: No. 36, Yihua Rd, Sanmin District, Kaohsiung City, Taiwan 807

Phone: +88635902727