Privacy Policy

We collect information that helps us provide better educational experiences and support your learning journey. This happens through various touchpoints during your interaction with our platform.

We only collect information that's necessary for delivering our educational services or required by Taiwan regulations. You can choose how much information to share with us.

Your information helps us create personalized learning experiences and maintain our educational platform. We use data to understand how students learn best and where we can improve our courses.

Specifically, we use your information to:

• Deliver course content and track your educational progress
• Provide technical support and answer questions about our programs
• Send course updates, new program announcements, and educational resources
• Improve our teaching methods based on student feedback and learning patterns
• Comply with Taiwan's educational reporting requirements where applicable

We don't sell your personal information to third parties or use it for purposes unrelated to your education. Our marketing communications focus on educational opportunities and can be opted out of at any time.

We work with carefully selected service providers who help us deliver our educational programs. These partnerships are governed by strict data protection agreements.

We share limited information with:

• Payment processors for course enrollment and billing
• Email service providers for educational communications
• Video hosting platforms for course delivery
• Analytics services to improve our educational content
• Legal authorities when required by Taiwan law

Each third party is contractually bound to protect your information and use it only for the specific services they provide to us.

You have significant control over your personal information. Taiwan's privacy laws give you specific rights that we fully support.

To exercise any of these rights, contact us directly. We'll verify your identity and process requests promptly. Some educational records may need to be retained for regulatory compliance even after account deletion.

We protect your information using industry-standard security measures appropriate for educational institutions. Our systems are designed to prevent unauthorized access while maintaining the availability you need for learning.

Our security practices include:

• Encrypted data transmission and storage for sensitive information
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your personal data
• Secure backup systems to protect against data loss
• Staff training on privacy protection and data handling

We store your data on servers located in Taiwan and partner facilities that meet our security standards. Course materials and progress data are retained for the duration of your enrollment plus five years for educational record keeping, as required by Taiwan education regulations.

Our website uses cookies and similar technologies to enhance your learning experience and provide platform functionality. These small files help us remember your preferences and track course progress.

We use different types of cookies:

• Essential cookies: Required for platform functionality and login systems
• Performance cookies: Help us understand how students use our platform
• Preference cookies: Remember your settings and course progress
• Marketing cookies: Used for relevant educational content recommendations (optional)

You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality. We respect Do Not Track signals where technically feasible.

While we primarily store data within Taiwan, some of our educational technology partners operate internationally. When data is transferred outside Taiwan, we ensure appropriate protections are in place.

International transfers occur only when:

• The receiving country has adequate privacy protections
• We have contractual safeguards with the receiving organization
• The transfer is necessary for providing our educational services
• You have given explicit consent for the specific transfer

We maintain records of all international transfers and can provide details upon request. Most course content and student progress data remains within Taiwan's borders.

We update this privacy policy when we add new services, change our data practices, or modify our legal obligations. Significant changes are communicated directly to enrolled students.

When we make changes, we'll:

• Update the "Last Modified" date at the top of this policy
• Send email notifications about significant changes
• Post announcements on our platform for major updates
• Provide transition periods for changes that affect your rights

We encourage you to review this policy periodically. Continued use of our services after changes indicates acceptance of the updated terms.